Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success in EV and solar solutions.
Frequently asked questions
What are the most common questions you get asked about EVs, solar panels, or your partnership with VIVNE Battery?
Regarding EVs and solar panels, a frequent question revolves around warranties. For VIVNE Battery, customers often inquire about its longevity and performance compared to other brands.
Vivne provide 2 years warranty from the date of delivery for other products than battery modules/battery pack.
Both for single modules and full battery pack, VIVNE provides 2 years warranty or 80,000 kms, which ever comes first from the delivery date.
Within 2 years and 80,000 km range, the original capacity indicator 12 bars should not drop to less than 10 bars, after full charge.
The warranty is non-transferable and only applies to the original purchaser of the product.
If the customer does not install according to the operating instructions provided by VIVNE, the warranty will not cover damages in the vehicle, battery module or battery cell, short circuit and other problems.
For customers who purchase battery packs, if the customer opens the battery packs without VIVNE's permission, VIVNE will no longer be responsible for the warranty.
Are there any common misconceptions about EVs or solar energy that you'd like to clear up on this page?
One common misconception is that EVs lack power or have limited range. Modern EVs offer impressive acceleration and range capabilities, often exceeding those of gasoline cars. Also, Solar energy is sometimes thought to be unreliable. Solar panel technology has improved greatly, providing consistent energy even on cloudy days and it is a great investment. We charge our own car with Solar energy.
How long does Battery installation typically take?
The duration of EV Battery installation can vary depending on factors such as make and model of EV, Battery size, current volume and global availability However, a typical installation usually takes between one to three days to complete and test after scheduled and the car is on site.
What makes Steve's EV and Solar different from other repair shops or installers?
Steve's EV and Solar distinguishes itself through its Global Partnership with VIVNE Battery, offering cutting-edge solutions. Our team’s expertise in both EV repair and solar panel installation ensures comprehensive service. We are located in Arcadia, Missouri
Do you offer financing options for EV repairs or solar panel installations?
Yes, we offer flexible financing options to make EV repairs and solar panel installations more accessible. Our financing plans can help you spread the cost over time, making it easier to invest in sustainable energy solutions or keep your EV running smoothly.
How can I schedule an appointment for EV repair or solar consultation?
Scheduling an appointment with Steve's EV and Solar is easy. You can reach out to us by visiting our website, calling our phone number, or sending us an email. Our friendly staff will assist you in booking a convenient time for your EV repair or solar panel consultation.
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